Speaking up when we are frustrated is hard and as a result, most of us don’t.  Instead, either we tell other people or we say nothing and relationships become tense and explode.  You can say anything to anyone and have it be easy.  You just need to lay the ground work to do so, and most of us don’t.

 

·         Establish trust in any relationship

·         Lay the foundation to be able to address issues when they arise. 

·         Set expectations with co-workers, direct supervisors and clients – paving the way to successful long term relationships.

 

Shari Harley is the Queen of Candor.  She leads The Harley Group International, a Denver-based training and development firm helping others make potentially difficult conversations easy.  Shari has designed talent management programs for large and small organizations all over the world.  She has a Master’s Degree in Communication and serves as an adjunct faculty member at the University of Denver. Shari is the author of the forthcoming books How to Say Anything to Anyone and The Ten Things You’ll Do to Screw Up Your Career That No One Else Will Tell You.  Her programs are a unique blend of humor and rich information, tools and techniques that participants will be able to apply immediately.